If an Inset or consultancy booking is cancelled less than one calendar month prior to the agreed date of delivery, 50% of the fee will be charged.
If an Inset or consultancy booking is cancelled less than 2 weeks prior to the agreed date of delivery, 100% of the fee will be charged.
Requests for rescheduled bookings will be considered if a future booking can be agreed and confirmed for later in the academic year from the original inset date, however rescheduling will not be considered any less than one calendar month prior to the agreed delivery date.
Any accommodation and travel expenses incurred will be charged.
Before cancelling an Inset, please consider whether you could have the Inset online. Our consultants are happy to lead Insetsonline and we would give the school 10% off to reflect the printing costs not taking place. All handouts would be sent in advance of the Inset via WeTransfer.Training Courses
Cancellation for delegates booked onto Literacy Tree courses made more than 14 days prior to course commencement will not incur cancellation charges. Cancellations within 5 to 14 days of course commencement will incur a 50% cancellation fee, between 0 and 5 days will incur a 100% cancellation fee.